Salon Suite Solutions LLC Privacy Policy

Last Updated: April 2026

At Salon Suite Solutions LLC (“S3,” “we,” “us,” or “our”), we respect your privacy and are committed to

maintaining your trust. This Privacy Policy describes how we collect, use, disclose, and safeguard your

information when you use our products and services, including our consumer-facing mobile applications, our

online business management software (“Software Service”), and any other services that link to this Privacy

Policy (collectively, the “Service”).

By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Definitions

End User – Any individual who interacts with the Service, including tenants, clients, and users of white-labeled

applications.

Subscriber – Any business or entity that uses the Software Service.

Personal Information – Information that identifies you as an individual, such as your name, email, phone

number, address, or payment information.

Other Information – Information that does not directly identify you, including device data, usage data, and

aggregated information.

2. Information We Collect

We may collect Personal Information and Other Information in a variety of ways, including:

 When you create an account

 When you interact with a Subscriber (e.g., booking, payments)

 When you use our mobile applications or website

 When you submit forms or inquiries

 When you communicate with us or our Subscribers

This information may include:

 Name, email address, phone number, and mailing address

 Payment and transaction information

 Device and browser information

 IP address and usage data

3. How We Use Your Information

We may use your information to:

 Provide and operate our Service

 Process transactions and payments

 Communicate with you regarding your account or transactions

 Send administrative updates and service-related notifications

 Improve and enhance our platform

 Detect and prevent fraud or misuse

 Comply with legal obligations

4. SMS/MMS Communications

With your express consent, we may use your mobile phone number to send you SMS (text) and MMS

(multimedia) messages related to your interaction with the Service.

These messages may include:

 Tour scheduling and confirmations

 Leasing communications

 Account notifications

 Maintenance updates

 Payment reminders and alerts

Message frequency may vary based on your activity and engagement. Message and data rates may apply.

You may opt out of receiving SMS/MMS messages at any time by replying STOP to any message. For

assistance, reply HELP or contact us at support@salonsuitesolutions.com.

For full details, please review our SMS/MMS Text Messaging Terms & Privacy Policy:

https://sms-policy.salonsuitesolutions.com/SMS_MMS_Privacy_Policy_and_terms.html

5. How We Share Information

We may share your information:

 With our service providers (e.g., payment processors, hosting providers, communication platforms)

 With Subscribers when you interact with their business through our Service

 To comply with legal requirements or enforce our rights

 In connection with a business transfer, merger, or acquisition

We do not sell your Personal Information.

6. Data Retention

We retain Personal Information for as long as necessary to provide our services, fulfill transactions, comply

with legal obligations, and resolve disputes.

7. Your Choices & Rights

You may:

 Access, update, or correct your Personal Information

 Request deletion of your data (subject to legal limitations)

 Opt out of marketing communications

To make a request, contact us at support@salonsuitesolutions.com.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

 Enhance user experience

 Analyze usage and performance

 Provide relevant content and advertising

You may adjust your browser settings to refuse cookies; however, some features may not function properly.

9. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your Personal

Information. However, no system is 100% secure.

10. Children’s Privacy

Our Service is not intended for individuals under the age of 13, and we do not knowingly collect Personal

Information from children.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact:

Salon Suite Solutions LLC

ATTN: Legal – Privacy Policy Issues

4020 N MacArthur Blvd, Ste 122-257

Irving, TX 75038

Email: support@salonsuitesolutions.com