Salon Suite Solutions LLC and FindaSuite Privacy Policy and Terms and Conditions for SMS/MMS Services

Privacy Policy for SMS/MMS (texting) Services

Effective Date: 18 September 2024

Salon Suite Solutions ("we," "us," or "our") is committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your information when you use our SMS/MMS services through our software.

1. Information We Collect

• Personal Information: We may collect your phone number and any personal data you provide when providing your contact information for the purposes of renting a salon suite or providing beauty services services therein.

• Message Content: We may store and process the content of SMS/MMS messages for delivery purposes.

• Usage Data: We collect information about how you use the service, such as delivery status, timestamps, and error logs.

2. Opting Out

• You can "opt-out" of receiving SMS messages at any time by replying "STOP" or contacting support@salonsuitesolutions.com.

3. How We Use Your Information

• To Provide Services: We use your information to deliver SMS/MMS messages and ensure that the communication is delivered promptly.  These include but are not limited to:

  • Two Factor Login Authentication

  • Rent due notices

  • Late rent notices

  • Suite maintenance

  • Facility information such as fire alarm test alerts

  • Suite availability

  • Appointment confirmations

  • Appointment reminders

• Marketing and Communication: We will not use your SMS/MMS information for marketing purposes unless explicitly consented to.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties without your specific consent for partner services.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purpose of providing our services or as required by law. Once no longer needed, the information will be deleted or anonymized.

6. Security

We take extreme measures to protect your personal data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information stored with us. Please contact us at support@salonsuitesolutions.com to exercise these rights.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For any questions regarding this Privacy Policy, please contact us at support@salonsuitesolutions.com.

Terms and Conditions for SMS/MMS Services

Effective Date: 18 September 2024

By using the SMS/MMS services provided by Salon Suite Solutions, you agree to the following terms and conditions:

1. Acceptance of Terms

Your use of our SMS/MMS services constitutes your agreement to these terms and any future modifications. Please read these terms carefully before using our services.

2. Use of Services

• Communication Consent: By providing your phone number, you consent to receive SMS/MMS messages from us related to our services, including transactional, promotional, or informational messages.

• Message Frequency: Message frequency may vary depending on the nature of the service you subscribe to.

• Message Rates: Standard message and data rates may apply. Please consult with your mobile carrier for details.

3. Opt-Out

You can opt out of receiving SMS/MMS messages by replying "STOP" to any message or by contacting us at support@salonsuitesolutions.com. Upon opting out, you will no longer receive SMS/MMS communications from us unless you opt back in.

4. Limitation of Liability

We are not responsible for any delays in the delivery of SMS/MMS messages, as delivery is dependent on the recipient's mobile service provider. We are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the service.

5. Service Availability

We do not guarantee that SMS/MMS services will always be available or operate without errors. We reserve the right to suspend or terminate the service at any time without notice.

6. Modifications to Terms

We may modify these terms and conditions at any time. Any changes will be effective upon posting. Continued use of our SMS/MMS services after the changes are posted constitutes your acceptance of the updated terms.

7. Governing Law

These terms and conditions are governed by the laws of Dallas Texas USA. Any disputes arising from the use of the SMS/MMS services will be subject to the exclusive jurisdiction of the courts of Dallas, Texas.

8. Contact Us

If you have any questions regarding these terms and conditions, please contact us at support@salonsuitesolutions.com.

ATTN: Salon Suite Solutions Legal – Privacy Policy Issues
Salon Suite Solutions LLC
4020 N MacArthur Blvd, Ste 122-257
Irving, TX 75038

TERMS OF SERVICE APPLYING TO ALL USERSLast Updated: April 2026

These Terms of Service (the "Terms") govern the use of the mobile and internet-based services, software, and business tools provided by Salon Suite Solutions, LLC ("S3," "Company," "we," "us," or "our") through our websites, including FindASuite.com, and mobile applications (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms, our Privacy Policy, and our SMS/MMS Text Messaging Terms & Privacy Policy, all of which are incorporated by reference.

1. The S3 Platform

S3 provides a software platform that connects salon suite owners (“Owners”), independent professionals (“Professionals”), and clients (“Clients”) (collectively, “Users”).

S3 acts solely as a technology provider and platform facilitator. S3 does not:

  • Provide salon, beauty, or wellness services

  • Employ or manage Professionals

  • Control or guarantee the quality, legality, safety, or delivery of services

  • Verify licenses, certifications, or identities of Users

All interactions, agreements, and transactions between Users are solely their responsibility.

2. Communications & SMS/MMS

By using the Services, you agree to receive communications from S3, including:

  • Email

  • In-app notifications

  • SMS/MMS messages (where consent has been provided)

SMS/MMS communications may include account notifications, leasing communications, maintenance updates, and payment-related alerts.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

All SMS/MMS communications are governed by our SMS/MMS Text Messaging Terms & Privacy Policy.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

S3 is not liable for unauthorized access resulting from your failure to secure your account.

4. Payments & Third-Party Payment Processor

S3 facilitates payment processing through third-party providers (“Payment Service Providers” or “PSP”), including but not limited to ProPay.

S3 does not:

  • Hold or store funds on behalf of Users

  • Act as a bank, financial institution, or escrow service

  • Guarantee payment collection or successful transactions

All payments are processed by the PSP and are subject to their terms, conditions, and processing timelines.

Users acknowledge and agree:

  • Payments may be subject to delays, holds, or reversals

  • ACH payments may be returned (e.g., insufficient funds, unauthorized, duplicate)

  • Chargebacks and disputes are the responsibility of the User

S3 is not liable for:

  • Returned payments

  • Bank errors

  • Chargebacks

  • Fraudulent transactions

5. Fraud & Unauthorized Activity

If S3 suspects fraudulent, illegal, or unauthorized activity, we reserve the right to:

  • Suspend or terminate accounts

  • Withhold access to Services

  • Share relevant information with law enforcement

Users agree to notify S3 promptly of any suspected fraud.

6. Customer Responsibilities

Professionals and Owners are solely responsible for:

  • Pricing

  • Service delivery

  • Customer service

  • Refunds and disputes

S3 is not responsible for any disputes between Users.

7. Service Availability

S3 does not guarantee uninterrupted or error-free operation of the Services.

We may modify, suspend, or discontinue the Services at any time.

8. User Conduct

Users agree not to:

  • Use the Services for unlawful purposes

  • Engage in fraudulent, misleading, or abusive behavior

  • Disrupt or interfere with the Services

  • Attempt unauthorized access to accounts or data

9. Intellectual Property

All S3 software, branding, and content are the property of Salon Suite Solutions, LLC and may not be copied, modified, or distributed without permission.

10. Limitation of Liability

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

S3 SHALL NOT BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES

  • LOSS OF PROFITS, DATA, OR BUSINESS

  • DISPUTES BETWEEN USERS

  • PAYMENT FAILURES OR BANKING ISSUES

  • ANY SERVICES PROVIDED BY THIRD PARTIES OR USERS

11. Indemnification

You agree to indemnify and hold harmless S3 from any claims, damages, or disputes arising from:

  • Your use of the Services

  • Your interactions with other Users

  • Your violation of these Terms

12. Dispute Resolution & Arbitration

All disputes shall be resolved through binding arbitration in Dallas, Texas, in accordance with the rules of the American Arbitration Association.

You waive the right to a jury trial.

13. Governing Law

These Terms are governed by the laws of the State of Texas.

14. Privacy

Use of the Services is subject to our Privacy Policy. By using the Services, you consent to data collection and usage as described therein.

15. Changes to Terms

We may update these Terms at any time. Continued use of the Services constitutes acceptance of any updates.

16. Contact Information

Salon Suite Solutions LLCATTN: Legal – Terms of Service4020 N MacArthur Blvd, Ste 122-257Irving, TX 75038

Email: support@salonsuitesolutions.com